Telescope Performance Guarantee
All
Teeter's Telescopes Truss-Dobsonians are tested both
optically and mechanically
before shipment/delivery to each customer. Scopes are
tested a minimum of two nights with average or better
seeing conditions and average or better transparency. A
range of magnifications are used to ensure that the
scope focuses brilliantly. Eyepieces yielding 50x to
60x per inch of aperture are used to "dial-in"
the collimation, square the focuser and confirm no gross
defects in either the primary or secondary mirrors.
Scope rigidity is also checked using barlowed laser-methods to
determine if any change in collimation exists as the
scope is moved through altitude and azimuth axes. If
so, the scope is brought back into the workshop and
is reworked until collimation is solid from horizon
to horizon, and horizon to zenith.
All accessories are scrutinized for proper functionality and quality prior to shipment of your finished Teeter's Telescope. This includes all Digital Setting Circle (DSC) installations, whether SkyCommander or ArgoNavis. We'll use these systems under the stars for a minimum of two nights to ensure accuracy. Furthermore, all optical finderscopes are inspected visually for defects in glass and coating, while all electronics are powered-up and tested as well. We want your Teeter's Telescope to function perfectly "out of the box" when you take delivery of it, so we do everything we can on our end to ensure that that happens.
In addition, our guarantee of optical and mechanical
satisfaction does not expire once your scope leaves
the Teeter's Telescopes workshop, it extends for the
life of the scope (no matter changes in ownership).
Should a non-major component* fail during the life of
the scope, Teeter's Telescopes will replace it free
of charge**. Our aim is to provide an enjoyable observing
experience for all who own and use our Truss-Dobsonians,
so it is our pleasure to extend this guarantee to all
previous and current Teeter's Telescopes customers and
all future customers as well.
*Non-major components
do NOT include: Primary and secondary mirrors, spider
and secondary holders, primary mirror cells, focusers
and finderscopes. Warrantees for these components are
granted through the specific component vendors. Any
and all correspondence regarding damage and/or failure
of these components during the life of the scope should
be initiated through Teeter's Telescopes, but will include
these vendors as well, so as to reach a timely and amicable
resolution for scope owner and vendor alike.
**The scope owner will
only be required to pay shipping and insurance costs
for delivery of the replacement component(s). Such replacement
policy is on a case-by-case basis and the specific circumstances
will be evaluated prior to shipment of replacement component(s),
and is solely at the discretion of Teeter's Telescopes.
Note:
For "Blind
Builds" where the customer does not supply us with
their optics, we can make no guarantees with regard
to balance of the telescope or to proper focus-point
location. We try our best but there is nothing like
having the actual optics within the Truss structure
to find and remedy any and all kinks. Please notify
us before placing your order if you do not plan to send
in your optics or have us purchase optics directly.
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