CUSTOM ORDER PROCESS
Rather than take orders on a rolling basis, we have established a Production Run process whereby we group orders together three times per year to increase efficiency and help lower our prices to you. Below is a table summarizing current and future Production Runs and available openings:
Production Run Start Date | Approximate Completion Date** | Current Number of Openings Available
September 1, 2019 January, 2020 Product Run FULL
January 1, 2020 *Production Run Suspended N/A
May 1, 2020 *Production Run Suspended N/A
September 1, 2020 *Production Run Suspended N/A
*See our July 2019 Press Release Detailing the Suspension of Future Production Runs.
Availabilities as of November 30, 2019.
*Please note, our production runs routinely fill up to capacity and do so by approximately 1 month prior to the Start Date listed above. So be sure to call us early to reserve your spot in our next production or risk getting bumped to a later run.
**Approximate Completion Dates listed above are only rough guidelines. Many factors affect when we can complete your custom made telescope, many of which are out of our direct control. No orders should be placed under the pretense of taking delivery of a telescope by the dates listed above. As your custom build progresses we will keep you more accurately updated.
Placing Your Order
No order can be initiated and officially logged without a completed, signed and dated Order Specification Form. This Form should be submitted as early in the order process as possible and will help us provide you with an accurate price quote. In addition, this Form will act as a contract allowing our staff to be in agreement with you on all aspects of your scope and to eliminate any miscommunications. This Form also acts as a guide for us during the design and build processes, therefore we ask that you be as explicit as possible on the Form with any special requests or considerations that need to be addressed.
Please print, fill-out and mail (or scan/E-mail) the applicable Order Form below. If sending via E-mail, please send to:
If sending via regular mail, please send to:
Teeter's Telescopes, LLC.
127 Jacobs Road
Newfoundland, NJ 07435
Payment Terms & Methods
50% deposit of order total (minus shipping costs) prior to Production Run Start Date (see schedule above);
Remaining 50% due on Primary Mirror cost when optician completes primary mirror (if applicable);
Remaining 50% due on ServoCat System and install approximately 8 weeks prior to order completion (if applicable);
Remaining balance on the order total immediately following “First Light” of telescope;
Full payment on shipping (including insurance, packing, materials and labor) immediately following shipping (if applicable).
PLEASE NOTE: Once your first deposit clears our bank or when we charge your credit card, NO refunds can be given under any circumstances. Please be 100% sure you want to proceed with an order when you submit your deposit! Sorry, no exceptions since every order is a custom order and we cannot restock custom components.
Payment via Personal Check or Money Order
If you prefer to remit payment via personal check or money order, please make them payable to "Teeter's Telescopes, LLC." and mail to the address at left.
Payment via Credit Card
If you would like to use a credit card, please call us directly at 732-991-1248 where Teeter's Telescopes owner, Rob Teeter, will take your pertinent credit card information (number, expiration date, CVV code and billing zip code) to process your payment. A receipt will be automatically generated and Emailed to you immediately following the transaction.
*Please Note: All credit card transactions will be assessed a 3.5% surcharge to cover the charge assessed to us from our credit card processor. As you may be aware, this is an industry with small margins. In order to continue to provide high quality products and customer service we can no longer absorb these credit card fees.
Thanks for your understanding, it is greatly appreciated.